Q&A
What is bank testing?
Our Answer: If you utilize a lock box bank for homeowners to send payments to, you will need to get bank approval on the scan
May 9, 2022
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Q&A
Q&A
Will I receive a proof of my order? If so, how does the proofing process work?
Our Answer: Yes, you will receive a proof after placing a mailing order through Page Per Page. Additionally, you will need to review and approve
May 3, 2022
Q&A
If Page Per Page makes a mistake on my mailing order, how is it resolved?
Our Answer: If Page Per Page makes a mistake on your mailing order, we follow a six-step resolution process. Acknowledge the problem Identify the cause
April 26, 2022
Q&A
What is file mapping and why do I have to do it?
Our Answer: File mapping is completed during the ordering process, and is used to sync the information within the client’s file with information required to
April 22, 2022
Q&A
I currently use another HOA mail provider. If I switch to Page Per Page, how much preliminary information (setup) about each HOA will I be required to provide?
Our Answer: In a word. None. All of the information we need to complete a mailing order comes directly from your accounting software. If there
April 22, 2022
Q&A
What are your statement options?
Our Answer: Page Per Page allows clients to upload their statements using two types of file formats to accommodate which type works best with the
April 20, 2022
Q&A
What coupon books options do you offer?
Our Answer: Page Per Page offers two coupon book options, along with a list of add-ons to make the most of your next coupon book
April 18, 2022
Q&A
How long after I place an order will it be mailed?
Our Answer: Page Per Page is the only mailing company in the industry to keep statistics for on-time delivery of mail. In 2021, our on-time
April 12, 2022
Q&A
What does your customer support include?
Our Answer: Providing quality customer support has been a key ingredient in the Page Per Page recipe since day one. We pride ourselves on how
April 12, 2022
Q&A
Why should I outsource HOA mail?
Your Answer: I can do the work in-house, much more inexpensively. Our Answer: On the surface and at first glance, this is a true statement.
April 11, 2022