Q&A
What is bank testing?
Our Answer: If you utilize a lock box bank for homeowners to send payments to, you will need to get bank approval on the scan
May 9, 2022
Q&A
Q&A
Will I receive a proof of my order? If so, how does the proofing process work?
Our Answer: Yes, you will receive a proof after placing a mailing order through Page Per Page. Additionally, you will need to review and approve
May 3, 2022
Q&A
If Page Per Page makes a mistake on my mailing order, how is it resolved?
Our Answer: If Page Per Page makes a mistake on your mailing order, we follow a six-step resolution process. Acknowledge the problem Identify the cause
April 26, 2022
Q&A
What is file mapping and why do I have to do it?
Our Answer: File mapping is completed during the ordering process, and is used to sync the information within the client’s file with information required to
April 22, 2022
Q&A
I currently use another HOA mail provider. If I switch to Page Per Page, how much preliminary information (setup) about each HOA will I be required to provide?
Our Answer: In a word. None. All of the information we need to complete a mailing order comes directly from your accounting software. If there
April 22, 2022
Q&A
What are your statement options?
Our Answer: Page Per Page allows clients to upload their statements using two types of file formats to accommodate which type works best with the
April 20, 2022
What coupon books options do you offer?
Our Answer: Page Per Page offers two coupon book options, along with a list of add-ons to make the most of your next coupon book
April 18, 2022
Q&A
How long after I place an order will it be mailed?
Our Answer: Page Per Page is the only mailing company in the industry to keep statistics for on-time delivery of mail. In 2021, our on-time
April 12, 2022
Q&A
What does your customer support include?
Our Answer: Providing quality customer support has been a key ingredient in the Page Per Page recipe since day one. We pride ourselves on how
April 12, 2022
Q&A
Why should I outsource HOA mail?
Your Answer: I can do the work in-house, much more inexpensively. Our Answer: On the surface and at first glance, this is a true statement.
April 11, 2022