PERFORMANCE REPORT
The proof is in the numbers
Page Per Page's internal tracking tool oversees every piece of mail that goes through our system. Our on-time rate is calculated based on when the piece of mail is placed on the mail truck, and whether it falls within the guaranteed turnaround time for that product. Accuracy is based on any mailing that is sent out incorrectly due to something that occurred within any of the PPP processes.
On the first of every month, Page Per Page publishes this data because we believe trust is fostered through transparency. The report was last updated October, 2024.
Financial Mailings
Total Pieces (YTD)
151,085 Coupon Books
1,101,939 Billing Statements
Guaranteed Turnaround
3 business days
Avg. Turnaround
<1 business day
On-Time Rate (%)
100%
Nonconformance Reports
A nonconformance report documents and records instances where an order failed to meet standards.
0
Accuracy Rate (%)
100%
General Mailings
Total Pieces (YTD)
987,672 Personalized Letters (PDF)
649,183 Letters (CSV)
163,074 Ballots
218,150 Postcards
Guaranteed Turnaround
1 business day for Personalized Letters (PDF)
3 business days for Letters (CSV), Ballots, and Postcards
High volume seasons may extend turnaround times.
Avg. Turnaround
<1 business day
On-Time Rate (%)
100%
Nonconformance Reports
A nonconformance report documents and records instances where an order failed to meet standards.
1 (CSV letter mailing)
Accuracy Rate (%)
99.9%
Coupon Books
Billing Statements
Total Pieces
Year-to-date
151,085
1,101,939
Guaranteed Turnaround
High volume seasons may extend turnaround times.
3 business days
3 business days
Avg. Turnaround Time
Year-to-date
<1 business day
<1 business day
On-time Rate (%)
Year-to-date
100%
100%
Nonconformance Reports
A nonconformance report documents and records instances where an order failed to meet standards.
0
0
Accuracy Rate (%)
Year-to-date
100%
100%
Personalized Letters (PDF)
Letters (CSV)
Ballots
Postcards
Total Pieces
Year-to-date
987,672
649,183
163,074
218,150
Guaranteed Turnaround
1 business day
3 business days*
3 business days*
3 business days
Avg. Turnaround Time
Year-to-date
< 1 business day
< 1 business day
< 1 business day
< 1 business day
On-time Rate (%)
Year-to-date
100%
100%
100%
100%
Nonconformance Reports
A nonconformance report documents and records instances where an order failed to meet standards.
0
1
0
0
Accuracy Rate (%)
Year-to-date
100%
99.98%
100%
100%
*Turnaround time increases if mailing requires a flat, 9×12 envelope