PERFORMANCE REPORT

The proof is in the numbers

Page Per Page's internal tracking tool oversees every piece of mail that goes through our system. Our on-time rate is calculated based on when the piece of mail is placed on the mail truck, and whether it falls within the guaranteed turnaround time for that product. Accuracy is based on any mailing that is sent out incorrectly due to something that occurred within any of the PPP processes.

On the first of every month, Page Per Page publishes this data because we believe trust is fostered through transparency. The report was last updated May 1, 2025.

Financial Mailings

Total Pieces (YTD)

51,695 Coupon Books

814,884 Billing Statements

Guaranteed Turnaround

3 business days

Avg. Turnaround

<2 business days (Coupon Books)

<1 business day (Billing Statements)

On-Time Rate (%)

100%

Nonconformance Reports

A nonconformance report documents and records instances where an order failed to meet standards.

0

Accuracy Rate (%)

100%

General Mailings

Total Pieces (YTD)

574,171 Personalized Letters (PDF)

300,767 Letters (CSV)

118,700 Ballots

66,896 Postcards

Guaranteed Turnaround

1 business day for Personalized Letters (PDF)

3 business days for Letters (CSV), Ballots, and Postcards

High volume seasons may extend turnaround times.

Avg. Turnaround

<1 business day

On-Time Rate (%)

100%

Nonconformance Reports

A nonconformance report documents and records instances where an order failed to meet standards.

0

Accuracy Rate (%)

100%

Coupon Books

Billing Statements

Total Pieces

Year-to-date

51,695

814,884

Guaranteed Turnaround

High volume seasons may extend turnaround times.

3 business days

3 business days

Avg. Turnaround Time

Year-to-date

<2 business days

<1 business day

On-time Rate (%)

Year-to-date

100%

100%

Nonconformance Reports​

A nonconformance report documents and records instances where an order failed to meet standards.

0

0

Accuracy Rate (%)

Year-to-date

100%

100%

Personalized Letters (PDF)

Letters (CSV)

Ballots

Postcards

Total Pieces

Year-to-date

574,171

300,767

118,700

66,896

Guaranteed Turnaround

1 business day

3 business days*

3 business days*

3 business days

Avg. Turnaround Time

Year-to-date

< 1 business day

< 1 business day

< 1 business day

< 1 business day

On-time Rate (%)

Year-to-date

99.96%

99.99%

100%

100%

Nonconformance Reports​

A nonconformance report documents and records instances where an order failed to meet standards.

0

0

0

0

Accuracy Rate (%)

Year-to-date

100%

100%

100%

100%

*Turnaround time increases if mailing requires a flat, 9×12 envelope

Put us to the test.