Our Answer:
Providing quality customer support has been a key ingredient in the Page Per Page recipe since day one. We pride ourselves on how quickly and efficiently we respond to clients’ requests, questions, and/or concerns, and believe it accounts for much of our success today.
Page Per Page customer support includes:
1. Live Support
Monday through Friday, 8:00am until 5:00pm MST, you can reach a live person here at Page Per Page via telephone. No listening to exhaustive menu options, or experiencing multiple line transfers; nine times out of ten, you will reach the person who can assist you on the first ring.
2. Email and Chat
We get it, talking on the phone isn’t for everyone, or you may prefer having everything in writing for future reference. Good news! The same representatives you can reach by phone, are just as accessible via email or chat.
Just a heads up that our chat service is reserved for Page Per Page clients only, so you will need to log into your account to begin or continue a chat session.
Not a Page Per Page client, yet? Not a problem. Creating one is easy!
3. Real-time status updates
For years now, Page Per Page has succeeded in sustaining a 99.9% on-time rate for HOA mailings. That is because every order is carefully time-stamped as it makes its way through the ordering, production and mailing processes. These time-stamps are visible to the client at all times, keeping Page Per Page accountable, and the client knowledgeable.
Notwithstanding, if there is a potential delay to an order, a Page Per Page representative will personally reach out to the user to notify them and come up with a plan to ensure the order is completed and mailed on-time and accurately.
If you would like to learn more about becoming one of our valued clients, contact us today!
