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Print Tracker™

Never think about Ink/Toner Supplies or Equiment Maintenance Again

Print Tracker™ is the "brains" of our operation. This smart, simple software utility tells us whenever you are running low on ink or when your equipment requires service.

Print Tracker™ is a non-invasive software solution for gathering valuable information (including IP address, serial number, location, page count, and toner level) from copiers and printers. In general, the installation requires little or no involvement from your onsite IT department. Meter data is passed securely through firewalls using the HTTPS protocol, similar to how a web browser communicates with a banking website. Print Tracker™ is proxy-compatible and does not create security vulnerabilities. It is used in banks, hospitals, schools – any place with high security needs.

Additionally, Print Tracker™ can be set up to send toner and service alerts so that your printers are up and operational 98% of the time.

Download and Installation Instructions:
1. Click on the ‘download’ link above to start.
2. When prompted to "Run" or "Save" the file, click "Run."
3. You may be prompted a second time about file security, click "Run" again. This file is safe to download.
4. A setup window for the software will appear. Click "Yes" that you wish to install the program.
5. Follow the installation process that follows.

A more thorough walk-through of the installation process.
A how-to guide on setup once Print Tracker™ is installed

Why Use Print Tracker™?

* Print Tracker™ automatically gathers the meters and emails them as an Excel spreadsheet attachment when scheduled.

* The Print Tracker™ installation program is under 4 MB in size, and it can be run from a USB drive, rather than installing it, if desired.

* Print Tracker™ has a very small impact on network performance. It runs as a service that is usually asleep, and wakes up a few times during the day to perform required tasks.

* Print Tracker™ pulls the device description, IP address, serial number, location, page counts, and toner levels. It can be set up to send toner and service alerts as well. Printing devices that are compliant with the standard Printer MIB are supported, including Canon, HP, Konica, Minolta, Kyocera, Lanier, Lexmark, Ricoh, Sharp, Panasonic, and Xerox. Please contact us for a full list of devices and models.

* Device discovery is quick. A typical segment can be searched in just a couple of minutes.

* Print Tracker™ does not rely on the email system of the end customer to send meter data. It posts the data securely to a web server, from which the data is downloaded and sent via Print Tracker™ email.

* Print Tracker™ can monitor locally installed printers as well as network devices, including copiers and MFPs.

* You'll hardly know it's there, and if you do have a question, Print Tracker™ is unsurpassed in providing quality, timely support.

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